Privacy Policy
Welcome to our Privacy Policy page. Your privacy is of paramount importance to us. This Policy outlines what data we collect from you, how we use it, your rights relating to your personal information, and how to contact us with any questions or concerns.
What Data We Collect
We may collect and process the following personal information when you interact with our website or services:
- Personal Identification Information: such as name, email address, phone number, and postal address.
- Technical Data: IP address, browser type, operating system, and other technical details automatically collected via cookies or other tracking technologies.
- Usage Data: information on how you use and navigate our website, including pages viewed, time spent on pages, and click patterns.
- Communications Data: any messages or enquiries you send to us through contact forms or email correspondence.
How We Use Data
We process your data to provide and improve our services, as well as to comply with legal obligations. Specifically, we use your data to:
- Respond promptly and effectively to your enquiries and requests.
- Personalize and enhance your experience on our website.
- Analyze website usage to improve content, functionality, and user engagement.
- Send you important updates, notifications, or marketing communications where you have provided consent.
- Ensure the security and integrity of our website and services.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience and collect analytical data. Cookies are small text files stored on your device that help us recognize you on subsequent visits.
Types of cookies we use include:
- Essential Cookies: necessary for the operation of the website.
- Performance Cookies: collect information about how visitors use our site to improve functionality.
- Functional Cookies: allow us to remember your preferences and tailor features accordingly.
- Marketing Cookies: used to deliver relevant advertising and track campaign effectiveness.
You may adjust your browser settings to refuse or delete cookies; however, this might affect your ability to use certain features of the website.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience or further information. We do not control these external sites and are not responsible for their content, privacy policies, or practices.
When you click on links directing you to other sites, we encourage you to read their privacy policies carefully before providing any personal information.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to:
- Secure servers and encrypted connections (SSL/TLS).
- Regular security assessments and software updates.
- Access controls limiting data to authorized personnel only.
- Data backup and recovery procedures.
Despite these efforts, no method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security of your data.
User Rights
You have certain rights under applicable data protection laws regarding your personal information, which include but are not limited to:
- Right to Access: You may request details about the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You may ask for your personal information to be deleted, subject to legal or contractual restrictions.
- Right to Restrict Processing: You can request that certain processing be limited.
- Right to Data Portability: You may request your personal data in a commonly used format.
- Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
Please note that to exercise these rights or for any privacy-related enquiries, you may contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:
- Email: help@zylukye.com
- Phone: +44 20 7946 0415
- Address: 18 Mecklenburgh Square, London WC1N 2AD, United Kingdom
- Social/X: https://x.com/ExploreWellcome
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.